FAQs
What areas do you service?
We service all of Melbourne Metro and Regional Victoria, with options for interstate deliveries upon request.
Do you offer same-day deliveries?
Yes — same-day delivery is one of our core services. If booked early enough in the day, we’ll ensure your parcel reaches its destination on time.
Can you deliver on weekends or after hours?
Absolutely. We provide weekend and after-hours delivery for urgent or time-sensitive jobs.
Do you handle fragile or valuable items?
Yes. We specialize in fragile and sensitive goods handling, ensuring items like medical supplies, equipment, or delicate packages are delivered safely.
Do you deliver medical or pathology items?
Yes. We’re experienced in transporting medical supplies, pathology specimens, and healthcare-related deliveries with urgency and care.
How do I get a quote?
You can request a free quote through our Get a Quote page or by contacting us directly. We’ll respond quickly with a tailored price.
How much notice do I need to book a delivery?
Same-day bookings should be placed as early as possible. For scheduled or regional/interstate deliveries, we recommend booking at least 24 hours in advance.
How do I track my delivery?
We provide real-time tracking and direct communication so you always know where your parcel is.
What vehicle do you use for deliveries?
We operate a courier vehicle suitable for small to medium freight, ensuring efficiency and flexibility for urgent Melbourne runs and regional jobs.
Are you insured?
Yes — your goods are covered by public liability and transit insurance, giving you peace of mind with every delivery.