Privacy Policy
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, phone number, email address, billing/delivery addresses.
• Delivery Information: Parcel details, recipient contact details, special delivery instructions.
• Payment Information: Processed securely through third-party providers (we do not store card details).
• Website Usage Data: IP address, browser type, and cookies to improve user experience.
2. How We Use Your Information
• Provide and manage courier & delivery services.
• Communicate with you about bookings, deliveries, or support.
• Process payments and invoices.
• Improve our website and services.
• Comply with legal obligations.
3. Sharing Your Information
• Required for deliveries (e.g., driver/partner couriers need delivery details).
• Necessary with trusted third-party service providers (IT, payment processors, etc.).
• Required by law, regulation, or court order.
4. Data Security
5. Cookies & Tracking
6. Your Rights
You have the right to:
• Access the personal information we hold about you.
• Request corrections or updates.
• Request deletion of your information (subject to legal and contractual limits).
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Contact Us
T.O Raptors
📧 Email: info@toraptors.com.au
📞 Phone: 0428 110 425
